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| Please note that the price above is for a non managed solution. If you require a managed solution, then this is also available for an additional £35 + VAT per month. To find out what the managed solution offers, please click here... |
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| We can offer a managed service for an additional £35 + VAT pm that includes the following: |
- 24x7x365 (5 minute interval) Server Monitoring with Reboot.If your server is down, Our response time on reboots is Guaranteed within 30 minutes!
- Monitoring Stats Access your monitoring stats online, in addition to our weekly uptime reports e-mailed to you
- Within 6 Hour Response Time Guarantee for Support Tickets. Statistically, most tickets are responded to in less than 1 hour.
- Within 24 Hour Resolution Time Guarantee for Support Tickets. Statistically, most tickets are completely resolved in less than 3 hours.
- Unlimited Admin Work Time.We do not limit the amount of work we do for you, and we do not have any additional fees
- Backend Server Software Support and Upgrades. Kernel, Apache (ver 1, 2, 2.2.x), PHP (ver 4.x & 5.x), Mysql (ver 4.0, 4.1,5.0), Perl, Exim, FTP, WHM/CPanel, etc...
- System Security, Optimization and Hardening. Performed upon your request as often as you would like. We have a comprehensive list of security software we install and support listed below. If you have any special security requirements, please contact us.
- WHM/CPanel Technical Issues. System updates, debugging errors, patching bugs, system compatibility checks.
- Server Backup Restoration. If your server requires a restore, we'll restore all of your backups returning your server back to normal.
- Disaster Recovery & Hack Recovery. If your server is crashed or hacked, we will determine the cause and rebuild your system from backups.
- 3rd Party Software Installation: Fantastico, RVSkin, CpanelPro, CpanelXp, ClamAV, Mailscanner, URCHIN, ZendOptimizer, Ioncube, GD, Curl, Freetype, Eaccelerator, Ruby on Rails, ImageMagick, Perl modules, etc...
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| Initial Server Setup includes the following; |
- CHKRootKit - a simple program that detects hacker software and notifies you if any has been detected via email
- RootKit Hunter - scanning tool to ensure your system does not have any backdoors or exploits
- Securing and Upgrading of SSH Server - increases security during ssh connections
- APF or CSF Firewall - most commonly used policy based iptables firewall
- Anti-DoS configuration - helps mitigate denial of service type attacks
- Brute Force Detection - notifies you of numerous login authentication failures and automatically blocks the attackers ip in the firewall
- Log Analysis Software Installation - Emails are dispatched daily, the amount of detail in the emails can be changed on request
- System Integrity Monitor - 24x7 Internal Monitor that checks all services and restarts them if they are down
- SPRI - changes the priority of different processes in accordance to level of importance, hence increasing server performance
- Secure and Optimize Apache (HTTP) - tweaks apache to perform better, and prevent unnecessary information from being easily seen
- MySQL optimization - increases performance of MySQL host.conf hardenening - prevent dns lookup poisoning & spoofing protection
- nsswitch.conf modification - secure and optimize DNS lookups
- sysctl.conf hardening - helps prevent TCP/IP stack from syn-flood attacks and other network abuses
- FTP Hardening - upgrade and secure your ftp software
- Removal of unused software - prevents exploits and wasted resources
- Removal of old logs - regain wasted space by deleting old archived logs
- Shell Fork Bomb/Memory Hog Protection - prevents a user logged into a shell from consuming all the resources on the server
- Root Logger - logs and emails you everytime someone accesses root withthe timestamp and their ip address
- MyTOP - tool for monitoring MySQL threads and processes
- MultiTail - view multiple log files simultaneously
- TMP Directory hardening ( /tmp, /var/tmp, /dev/shm) - helps preventsexecution of malicious scripts
- Password Scanner - scans for easy to guess and common passwords
- Filemanager - allows you to edit system files through WHM in case SSH isinaccessible
- Firewall Admin - allows you to edit firewall allow & deny list andconfig through WHM
- Mod_Security - protects against common url based hack injections(installed upon specific request only)
- Mod_Evasive - defends http based attacks (installed upon specificrequest only)
- PHP Tightening - tweaks php to run in a safer and restricted evironment (installed upon specific request only)
- ....plus lots, lots more!
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