Please read through all the terms and conditions below and then click on the I agree link at the bottom to continue to the sign up page.
This Compila Ltd Re-seller agreement and the terms herein supersede and replace all previous such agreements and apply to all parties who wish to re-sell Compila Ltd's services.
The programme is designed to enable participating companies to sell Internet services to their respective clients and end-users.
Participating Companies
Typically, participating companies will be established PC re-sellers, and will need to demonstrate an ability to provide first line technical support to their end-users. Compila Ltd reserves the right to decline applications to participate in the re-seller programme.
Re-sellers will be permitted to sell those Compila Ltd products and services advised to them.
Terms and Conditions
1. Ordering of Services from Compila Ltd.
The Re-seller will be required to place an order to Compila Ltd by post, e-mail, FAX or by use of the online order facility for each service being re-sold. No service will be provided until Compila Ltd are in receipt of these written instructions. (Please note that the first choice of Username may not always be available due to the fact that it may already be in use.)
2. Payment.
Where payment is received with the account application and such applications are received by 4:30pm then the required services will be set up by 7:30pm that same day on a best endeavors basis. If payment is not received with order then such orders will be held in a pending file until payment is received.
3. Billing/Invoicing.
The re-seller will be sent a receipted invoice upon receipt of payment for services ordered from Compila Ltd. Compila Ltd will not invoice the re-seller's End-User client. Responsibility for collection of payment from, and invoicing of the re-seller's End-User client remains with the re-seller.
4. Support.
Re-sellers will be expected to provide first line support to their end-users in respect of Compila Ltd products and services sold through this re-seller agreement. Compila Ltd's Help Desk will provide second line back-up support to the Re-seller. Where a re-seller elects not to provide first line support then the re-seller buy price will only apply to the first year's subscription. Renewals in subsequent years will fall due at the full Compila Ltd End User price and be paid directly to Compila Ltd by the re-seller's End User client.
5. Cancellation of Services.
All services are provided on a minimum of 12 month's rolling contract. Except where the re-seller has elected not to provide first line support, all services will continue to be charged for and provided to each of the re-seller's End user clients until such time as the re-seller provides Compila Ltd with 30 days notice of cancellation, in respect of each such End User client. Where the re-seller has elected not to provide first line support all contracts will cease at the end of 12 months, and the re-seller's End User client will be invited to renew their contract directly with Compila Ltd.
6. Renewals.
Except where the re-seller has elected not to provide first line support all contracts for delivery of Compila Ltd services to the re-seller's End User clients are automatically renewed at the end of a 12-month minimum contract. The re-seller will receive an invoice from Compila Ltd for the amount due in respect of such renewals in advance of the due date. The amount due must be paid to Compila Ltd on or before the due date otherwise service may be disconnected. The re-seller will continue to be liable for charges due in respect of services delivered to their End User clients until such time as a valid notice of cancellation for each such End User client has expired.
7. Notice Periods.
The minimum notice period for changes in the terms herein or specification or price or withdrawal of products or will be 30 days.
Either party may give the other 30 day's notice to terminate this agreement. Upon termination Compila Ltd will continue to deliver service to each of the re-seller's End User clients until expiry of the period for which payment has been received in respect of each such End User. After such time the re-seller's End User clients will have the option to continue to receive service upon payment directly to Compila Ltd of the then prevailing End User Price for the required services.
Compila Ltd's standard terms and conditions shall govern all other aspects of participation in the Compila Ltd re-seller programme.
The re-seller's end-users will, as a minimum, be governed by Compila Ltd's standard terms and conditions. The re-seller may set more stringent terms if it so wishes.
No deviations from these terms and conditions will be permitted unless agreed in writing by Compila Ltd. |
